FREE CAREFREE WINTER PACKAGE
+ FLEXIBLE CANCELLATION PERIODS! *
Period of stay: December 2020 to March 2021
Booking date: October 01, 2020 to January 2021
Stress-free vacation planning for a winter vacation:
up to 3 days before arrival ...
In these difficult times, we would like to help you plan your winter vacation carefree. Bookings (made in the period up to January 31, 2021 on our website for the 2020/21 winter season) can be converted into a voucher for a later date up to 3 days before arrival if one of these reasons applies *:
- THERE IS A TRAVEL WARNING FOR THE STATE OF SALZBURG / RUSSBACH AM PASS GSCHÜTT
- NO SKI OPERATIONS ARE POSSIBLE IN THE ENTIRE DACHSTEIN WEST SKI REGION DUE TO COVID-19
- YOU HAVE BEEN TESTED POSITIVE FOR COVID-19 (PROOF OF A POSITIVE TEST RESULT REQUIRED)
- THE LOCATION RUSSBACH AM PASS GSCHÜTT IS RED ON THE AUSTRIAN CORONA MAP
Inform us at the latest up to 3 days before your arrival if one of these cases has occurred and you will receive a voucher (value the original booking) which can be redeemed at any time on a different travel date.
Otherwise our terms and conditions or our cancellation conditions for the booked rate apply. (You can find this in your booking confirmation.)
* not valid for group bookings with more than 2 rooms.
+ FREE CANCELLATION UP TO 14 DAYS BEFORE ARRIVAL! *
* Applies to bookings on our hotel website for the winter season 2020/21. Otherwise our terms and conditions or cancellation conditions for the booked rate apply.
* Terms & Conditions of our carefree winter package:
- Valid from October 1st, 2020 and for bookings made on / before January 31, 2021 on kronenhirsch.com.
- If you made your booking through a travel agent, please contact your travel agent. The cancellation terms showed at the time of the booking made apply.
- The offer is not valid for group bookings (bookings with 3 rooms or more count as group bookings).
- The booking guest can exchange the booking for a voucher up to 3 days before arrival, if a a positive COVID-19 test result of the booking guests is provided. In order to extend the policy to accompanying guests, a list of names must be submitted online within 72 hours of making the booking using the link provided in the booking confirmation. If the names of the fellow travelers are not submitted within 72 hours, this policy only applies to the named booking guest shown on to the booking confirmation.
- If all ski operations at Dachstein West Ski Region is stopped due to COVID-19 limitations.
- The Hotel Kronenhirsch OG is entitled to change this policy of our ‘carefree winter package’ with immediate effect and without prior notice to you.
Voucher:
- The voucher is non-refundable and non-transferable and is only valid for overnight stays booked directly at Hotel Kronenhirsch. The voucher is issued with the name of the booking guest.
- The full equivalent value will be issued with a non-refundable voucher that is valid for two years from the date the voucher was issued.
Refund to the original form of payment:
- If we have to cancel your booking due to a COVID-19 hotel closure, we will refund you the full amount of the booking using the original payment method.
Our carefree package and extended cancellation policy do not replace traditional travel insurance. We strongly recommend to take out travel insurance with every booking!