OUR CAREFREE PACKAGE
+ FLEXIBLE CANCELLATION PERIODS! *
Period of stay: until October 2021
Booking date: 01. May until 31. July 2021
Stress-free vacation planning:
up to 3 days before arrival ...
In these difficult times, we would like to help you plan your vacation carefree. Bookings (made in the period up to June 30, 2021 on our website for summer 2021) can be exchanged up to 3 days before the planned arrival date of an existing booking for a Voucher for a later travel date without being asked any questions!
Inform us at the latest up to 3 days before your arrival that you would like to exchange your booking for a voucher and you will receive a voucher (value the original booking) which can be redeemed at any time on a different travel date.
Otherwise our terms and conditions or our cancellation conditions for the booked rate apply. (You can find this in your booking confirmation.)
* not valid for group bookings with more than 2 rooms.
PLUS: FREE CANCELLATION DUE TO COVID!!!
PLUS ADDITIONALLY FREE CORONA PROTECTION: If the booking guest (main guest name on booking confirmation) or an accompanying guest (a list of the accompanying guests must be submitted no later than 72 hours after booking) falls ill with Covid-19 or becomes a K1 contact person in quarantine and therefore cannot travel to the hotel, you may cancel your reservation for FREE! **
+ FREE CANCELLATION UP TO 14 DAYS BEFORE ARRIVAL! *
* Applies to bookings on our hotel website for summer 2021. Otherwise our terms and conditions or cancellation conditions for the booked rate apply.
* Conditions and provisions of our carefree package:
- Valid from May 1st, 2020 and for bookings made on / before July 31st, 2021 on kronenhirsch.com.
- If you made your booking through a travel agent, please contact your travel agent. The cancellation terms showed at the time of the booking made apply.
- The offer is not valid for group bookings (bookings with 3 rooms or more count as group bookings).
- The booking guest can exchange a booking for a voucher for a later date up to 3 days before arrival.
- The Hotel Kronenhirsch OG is entitled to change this policy of our ‘carefree winter package’ with immediate effect and without prior notice to you.
- ** Free cancellation up to arrival for the booking guest if the booking guest cannot arrive due to a Covid-19 illness or as a K1 contact person. For a free cancellation due to a Covid-19 illness, a medical certificate must be presented. For a free cancellation due to quarantine, a separation notice from the authorities must be presented. Accompanying guests have the option of free cancellation ONLY IF THE names and dates of birth of the accompanying guests have been sent within 72 hours of booking (the following form can be used for this: https://www.kronenhirsch.com/sorglos-paket/ fellow travelers)! For accompanying guests, either a medical certificate or a separation notice must be presented.
Voucher:
- The voucher is non-refundable and non-transferable and is only valid for overnight stays booked directly at Hotel Kronenhirsch. The voucher is issued with the name of the booking guest.
- The full equivalent value will be issued with a non-refundable voucher that is valid for two years from the date the voucher was issued.
Refund to the original form of payment:
- If we have to cancel your booking due to a COVID-19 hotel closure, we will refund you the full amount of the booking using the original payment method.
Our free carefree package and extended cancellation conditions in no way replace traditional travel insurance. We strongly recommend that you take out travel insurance with your insurance company for every booking!