Travel Information: COVID-19 Update
Note: ACCESS ONLY WITH 2G RULE!
From February 19, 2022, the 3G rule will apply.
FFP2 FACE MASK REQUIRED
Current Regulations of the federal government
Current measures:
No general FFP2 mask requirement indoors, just a recommendation to wear an FFP2 mask.
No 3G rule in tourism and leisure industry
last update: 25.04.2022
- VALID PROOF OF 2G (Vaccinated or Recovered)
- CONVENIENT ONLINE CHECK-IN BEFORE ARRIVAL
- EVERYTHING AT A GLANCE: HANDOUT WITH ALL THE IMPORTANT INFORMATION
- COVID-19 TESTING FOR OUR GUESTS IN THE REGION
- OBSERVE POSSIBLE TRAVEL REGULATIONS (AUSTRIA, GERMANY & SWITZERLAND)
We want to help you plan and book future trips with confidence. That’s why we offer you our FLEX rate for direct bookings on our website. Guests who book our FLEX rate for a future stay from today can change or cancel the reservation free of charge up to 7 days before arrival. (Please note that changes to the reservation are subject to availability and any price differences in the daily rate.)
FUTURE BOOKINGS WITH THIRD PARTIES:
For bookings via an online booking platform (e.g. Booking.com, Expedia) or via travel agencies of third-party providers, the stated cancellation conditions apply. It is possible that various booking platforms offer non-free cancellable rates (these rates cannot be canceled free of charge and cannot be changed.) If you have any questions, please contact the respective booking platform directly.We continue to monitor developments very closely and will adjust our regulations if necessary!
- DAILY CLEANING AND DISINFECTING OF ALL PUBLIC AREAS
- ONGOING CHECKS, CLEANING AND DISINFECTING OF ALL NEURALGIC POINTS
- DISINFECTING COLUMNS & DISPENSERS IN ALL PUBLIC AREAS
- USE ONLY VIRUCIDE-EFFECTIVE CLEANING PRODUCTS
- FOR YOUR SAFETY: ROOM CLEANING EVERY OTHER DAY WITH VIRUCIDE-EFFECTIVE PRODUCTS
- Make reservations in advance if possible. Reduce crowds at reception and in the restaurant.
- Pay contactless if possible . Preferably settle the invoice with a card.
- Follow instructions from the employees .
- Refrain from shaking hands and hugs .
- Wash hands several times a day with soap and water for at least 30 seconds.
- Avoid touching your face.
- Sneeze or cough in the crook of the arm or in a handkerchief.
- Do not travel if you experience any signs of illness. If there are signs of illness during your stay, contact the reception.
- Online check-in
- Honesty Hotel Bar
- Online information
There are currently entry restrictions in connection with the containment of SARS-CoV-2 to Austria. Please inform yourself in advance about regulations. You can find more information at: https://www.oesterreich.gv.at
COVID TEST STATIONS IN THE REGION:
Safety through hygiene and cleanliness
Public areas:
Guest room:
What we are doing ...
DAILY CLEANING OF THE PUBLIC AREAS
PROVIDING DISINFECTION COLUMNS / DISPENSERS IN PUBLIC AREAS
REGULAR VENTILATION WITH FRESH MOUNTAIN AIR
ONGOING INSPECTION AND DISINFECTION OF PUBLIC AREAS
USE OF VIRUCIDAL CLEANING PRODUCTS IN THE ENTIRE HOTEL
ADEQUATE SPACE AND ENOUGH SPACE AT BREAKFAST. DESIGNATED TABLE FOR THE ENTIRE STAY
ONLINE CHECK-IN FOR FAST CONTACTLESS ARRIVAL
HYGIENIC DISINFECTED KEY CARD
LOTS OF FRESH MOUNTAIN AIR AND ENOUGH SPACE IN NATURE!
Measures and recommendations for behavior
PLEASE KEEP THE REQUIRED MINIMUM DISTANCE
WE RECOMMEND THE USE OF A FACE MASK IN ALL PUBLIC AREAS AND AT THE BREAKFAST BUFFET
REGULAR HANDWASHING AND DISINFECTING
* Conditions and provisions of our carefree package:
- Valid for bookings made on kronenhirsch.com with an arrival date up to April 30, 2022.
- If you made your booking through a travel agent, please contact your travel agent. The cancellation terms showed at the time of the booking made apply.
- Hotel Kronenhirsch OG is entitled to change this carefree package policy with immediate effect and without prior notice to you.
** Extended regulations:
- Valid if a negative officially recognized COVID-19 test (antigen or PCR test, even if at the expense of the booking guest) OR a fully recognized COVID-19 vaccination (including booster vaccination) does not replace a legally required quarantine.
Refund to the original form of payment:
- If we have to cancel your booking due to a COVID-19 hotel closure, we will refund you the full amount of the booking using the original payment method.
Our free carefree package and extended cancellation conditions in no way replace traditional travel insurance. We strongly recommend that you take out travel insurance with your insurance company for every booking!